Policies

Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am - 5:00pm. Please contact our catering coordinator at 570-348-2483 for customized service and menus. 

Policies & Procedures 

To ensure optimal selection and the best possible service we kindly ask that events be booked at least seven business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.  

Guest Counts 

We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count. 

Event Time 

Events are billed in three-hour increments. Events exceeding the three-hour limit will be subject to additional service fees. 

Cancellation 

We kindly request that cancellations must be made five business days prior to the contracted event date.